News and Media

CIVEA welcomes new industry Standards of Conduct. Responding to the publication of new Professional Values and Standards of Practice for Enforcement Firms and Enforcement Agents launched by the Enforcement Conduct Board, Rus...

Bailiffs are behaving fairly, ECB video evidence shows. CIVEA has responded to a unique study of over 600 visits, in which independent analysis of enforcement agents showed that the vast majority of enforcement agents are tr...

CIVEA responds to CSJ report, Still Collecting Dust. “CIVEA is disappointed by the failure of the Centre for Social Justice to fully engage with the enforcement industry before publishing this report. Unfortunately, the poin...

CIVEA Enforcement Industry Excellence Awards 2024. CIVEA hosted the second ever Enforcement Industry Excellence Awards at a gala dinner in London’s West End. The CIVEA industry awards showcases the best practices in the enf...

CIVEA Conference 2024. In April the Civil Enforcement Association returned to the De Vere Grand Connaught Rooms, in, London for a one-day conference, exhibition and gala dinner. The theme of the conference was Defining Mode...

CIVEA response to File on 4 (Bailiffs behaving badly, Radio 4, 23 January 2024). Russell Hamblin-Boone, chief executive of the Civil Enforcement Association, responded to the BBC radio programme: “We are aware anecdotally ...

CIVEA reports lead to government advice on fraud. Following up our reports to the Ministry of Justice about fraudulent activity and bogus enforcement agents, the government has published guidanceto help protect people from s...

Protect yourself from new wave of imposter bailiffs and fraudsters, warns CIVEA. In the month that the Government announced its Fraud Strategy, the Civil Enforcement Association (CIVEA) has warned of a spate of scams using in...

CIVEA welcomes the appointment of Chris Nichols to Enforcement Conduct Board. Russell Hamblin-Boone, Chief Executive of CIVEA, welcomes the appointment of Chris Nichols as Enforcement Conduct Board (ECB) CEO. The ECB was laun...

CIVEA responds to poorly interpreted Citizens Advice research on civil enforcement. Responding to research based on surveys by Citizens Advice, Russell Hamblin-Boone, chief executive of the Civil Enforcement Association, said...

Responding to the government’s Review of enforcement agent (bailiff) reforms: call for evidence published in November 2018, Russell Hamblin-Boone, chief executive of the Civil Enforcement Association, said: “We are encourage...

CIVEA calls for Enforcement Conduct Board to uphold standards and support vulnerable peopleThe Enforcement Conduct Board has been established in collaboration with the civil enforcement industry and with support from the Cent...

CIVEA calls for Enforcement Conduct Board to uphold standards and support vulnerable people. The Enforcement Conduct Board has been established in collaboration with the civil enforcement industry and with support from the Ce...

CIVEA to encourage debt landscape discussions at GovDebt 2022. Welcoming over 200 public sector debt professionals, GovDebt brings together government finance, debt and risk professionals to review the UK public sector financ...

CIVEA welcomes ‘exciting’ new appointments to Enforcement Conduct Board. Responding to the appointments to the Enforcement Conduct Board, Russell Hamblin-Boone, chief executive of the Civil Enforcement Association, said:“Thi...

CIVEA contributes to Levelling Up, Housing and Communities Committee.Industry detailed the self-driven reforms to improve sector standards to ensure efficient revenue-raising for local services and to protect those who may be...

Winners announced at inaugural CIVEA Enforcement Excellence Awards. The winners have now been revealed from the first-ever enforcement industry excellence awards, following the annual CIVEA conference in London. Reflection &a...

Industry report outlines accelerated evolution of civil enforcement process. CIVEA, the primary trade association for civil enforcement agencies in England and Wales, representing more than 95% of the industry, has released a...

Finalists revealed for inaugural CIVEA Enforcement Excellence Awards.Finalists have been announced for the first ever industry excellence awards that follow the annual CIVEA conference, which brings together leading players f...

CATHERINE BROWN ANNOUNCED AS THE FIRST CHAIR OF THE ENFORCEMENT CONDUCT BOARD. Former head of Food Standards Agency, Catherine Brown, announced as the first Chair of the Enforcement Conduct Board. The Enforcement Conduct Boar...

Entries open for inaugural CIVEA Awards.The annual CIVEA conference, which brings together leading players from the enforcement sector, has expanded for 2022 to include an awards ceremony for the very first time. Reflection &...

Social Value Guidance - CIVEA partners with YPO. The Civil Enforcement Association (CIVEA) has partnered with YPO - a leading public sector procurement organisation - to assist local authorities that prepare tender documents ...

CIVEA continues calls for support of CRAR specialist firms. The Civil Enforcement Association (CIVEA) has maintained its stance opposing recent extensions to the Commercial Rent Arrears Recovery (CRAR) moratorium and is askin...

CIVEA CEO, Russell Hamblin-Boone, updates magistrates on the current best practice for enforcement agents, which has evolved over the past years in the latest edition of Magistrates Magazine. The article is reproduced here.Wh...

CIVEA announces partnerships with three EA examination providers As the primary trade association for civil enforcement agencies, representing more than 95% of the industry, CIVEA encourages all of its members to ensure that ...

UK enforcement bodies and Just welcome High Court judgment on Controlled Goods Agreements and invite the Ministry of Justice to review the regulations. The UK’s two leading enforcement association trade bodies (the Civil Enfo...

Responding to the Prime Minister’s announcement of a national lockdown, Russell Hamblin-Boone, chief executive of the Civil Enforcement Association, advised that this will be a difficult time for everyone but CIVEA members wi...

Russell Hamblin-Boone, Chief Executive, CIVEA, shares his thoughts and findings regarding current civil enforcement conduct and outcomes.When the government implemented plans for a phased lifting of the lockdown restrictions,...

CIVEA Code of Practice integral to coronavirus response.CIVEA reports that the success of its response to the COVID-19 crisis across England and Wales, has been supported by the launch of its strengthened Code of Practice one...

CIVEA reports success after one month of enforcement visits.The resumption of enforcement visits to collect overdue, pre-coronavirus debt to local authorities has been handled successfully one month on, according to evidence ...

Public backs debt enforcement to support vital public services - survey.TWO THIRDS of the public think that vital public services, such as social care, are put at risk when people who can pay their council tax do not, accordi...

Enforcement Agents (bailiffs) will implement a phased return to activity following the lifting of lockdown restrictions. The measures are set out in a Post-lockdown Support Plan announced today by the Civil Enforcement Associ...

In response to speculation that enforcement activity will continue during the COVID-19 crisis, CIVEA has written to Ministers as Russell Hamblin-Boone, chief executive of the Civil Enforcement Association, explains:“We have w...

CIVEA urges Ministry of Justice to publish review. On the anniversary of the deadline for submissions to the Ministry of Justice Call for Evidence on enforcement agents (bailiffs), the Civil Enforcement Association has called...

Guidance on bailiff and enforcement officer scam. We are calling on people to stay vigilant against fraudsters posing as enforcement officers and bailiffs. We have become aware of scammers phoning members of the public, posin...

Responding to the Justice Ministers’ decision to mandate the use of body-worn video for civil enforcement agents, Russell Hamblin-Boone, CEO of the Civil Enforcement Association that represents firms employing more than 1800 ...

Responding to the Third Money Advice Trust report, Russell Hamblin-Boone, chief executive of the Civil Enforcement Association, said:“This is a broadly positive report that shows that the regulations in enforcement are workin...

In a major reform to civil enforcement an independently-monitored code of practice that sets a new standard for bailiffs has been announced in London today.All members of the Civil Enforcement Association, representing over 9...

The CIVEA conference 2019 was held at the Banking Hall, Cornhill, London. Under the title Enforcement 2.0: A new era of Excellence the conference brought together enforcement agents, local authorities, government officials an...